Frequently Asked Questions

How are you different from other similar websites?
Your Community Space has been developed as the result of extensive research with trustees of the community buildings. Surveys were taken by the public to identify what they needed from a website.

Our membership fees are re-invested into advertising and the promotion of the website to the public, community groups and businesses.

Our knowledge from over 25 years of event management and community volunteering has been utilised to develop Your Community Space.

This means that we have produced a website that addresses the needs of trustees, but that also provides comprehensive information to users to help them find and book a hall.

Why you should trust Your Community Space?
First, it is free to join, so there is nothing to lose. Although it is new website, it is built on over 25 years of event management experience along with extensive research with volunteers from community halls and the users of community spaces. Our company mission is to promote, preserve and protect the future of community buildings.

Why should we use Your Community Space for our Hall?
This website aims to be the website of choice when looking for a community building in the UK. Not having a profile could mean that your hall loses out on potential bookings. In addition to exposure and promotion, there is a dedicated member’s area with useful and helpful information about funding governance suppliers, marketing, social media and event management, to name a few.

Will it work for our hall?
Of course, the proof is not until you eat the pudding, but we are sure that you will enjoy using the website as it has a very friendly and simple to use interface. We have begun several promotional activities and competitions in the lead up to the launch of the website. We already have users approaching us to ask about the availability of halls. We are confident that with our ongoing promotion, our social media interaction and competitions, along with the partners we are working with, that you will find membership a useful resource for helping to manage your hall.

Can we just have a Facebook page?
Yes, we encourage all our members to use social media. However, a Facebook page does not provide an area where you can list all of your facilities, have an event calendar, member’s forum, useful guides and event templates.

We already have a website…
That is great news. Many of our customers already have a website and some of them don’t. Not many trustees are aware that their local hall does not always come up in local searches. For example, community buildings come under several different names such as Village Hall, Church Hall, Memorial Hall, Community Centre, and so on. When people search for a local space, they must be specific about the type of hall that they are looking for. If they are looking for a village hall in a certain radius, then the search engine will only show village halls. It will not show other community buildings such as those listed above. By being part of Your Community Space, users searching for a local hall can enter a location and our website will bring up all halls irrespective of what they are called.

We are already busy…
Many of our village halls are already busy. However, they found other features of the website useful to them such as the online event calendar and useful member forum articles and details of suppliers. Our members recognise that regular users can suddenly change, which could have a detrimental effect on the revenue of a local hall. Therefore it is beneficial to always be looking ahead.

We are happy with what we have…
We are pleased to hear that you are successful at community building. However, things are always destined to change; trustees change, there could be an unexpected problem with the structure of the hall, or there could be a change with regular users. We encourage all committees to fulfil their duty to be forward thinking, looking ahead and planning to ensure that the future of the hall is sustainable.

Why are some plans chargeable?
Your Community Space provides a free listing. However, you also have the option to upgrade to an Essential affordable plan which includes many additional features along with the local promotion of your hall and HR support.

There are costs to provide the website for example our grants page which requires constant research and updates. Membership fees are used to pay for hosting, technical upgrades, adding new features, advertising, events and competitions to promote your hall.

Can we use our own photographs?
Yes, you can. However, if you are using photographs with people in the images, then you must ensure that you have their permission to use the images.

Can we use our own plans?
Yes, it is possible to use your own plans.

Can we have help to set up the profile?
Yes, customer services can help you with technical and general queries, in addition to online support.

Why can you only pay member fees electronically?
We are committed to keeping fees low, so then more halls can join. Electronic payments are secure and reliable, environmentally friendly, and save on paper, postage and administration costs. We have partnered with GoCardless to process payments as they are extremely reputable for their work with charities and community organisations.

What do I have to do, to cancel membership?
Your Community Space requires 30 days’ notice in writing to cancel your account. This can be via email or to our registered address.
Email: hello@yourcspace.co.uk
Your Community Space
Registered Office: 3 Stadium Court,
Plantation Road,
Bromborough, Wirral, CH62 3QG

I still have questions
Send us an email at hello@yourcspace.co.uk and we will get back to you as soon as possible.